In response to this : Mark's comments are spot on for the place where I work. Almost all of my work is electronic, my desk has hardly any paper on it. Feeding some more words into a different place, such as a blog, is the same as writing an email. "They" are paper based though. They print out email. They print out procedures and write on them, and never type it back in the original document. I'm still pondering solutions though. Maybe just a simple email interface to a blog. Has anyone done it? One thing that will shake them up is TQM which is being implemented in our finance functions, but over the next couple of years, so watch this space. We'll be asking just what we do, and why. What can we stop doing. Maybe this will start people doing meta thinking, and writing the results down.